Perspexi Labs vs Zaplee

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

Cloud Based Phone System Provider

Zaplee is a robust, reliable cloud phone option for small business, startups and budding entrepreneurs. Create a new account in under 10 minutes and get started creating new local, international, 800 and toll free numbers. You can forward these lines to the device of your choosing.