Perspexi Labs vs Point Of Sale Net

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

The most advance point of sale software for retailers

point of sale started as an award-winning Seedcamp entry in 2009 –hence our name, point of sale!– and was officially founded in 2010. Since its establishment, point of sale was designed to create B2B customizations for small to medium-sized businesses, resulting in a highly in-depth inventory management platform.

Today we’ve grown into a successful company that processes billions of annual transactions and supports over 100,000 stores across the globe in over 15 different languages.

Location: New York, United States