CustomerSuccessBox vs SendPulse

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

SendPulse is an integrated messaging platform with the Artificial Intelligence system and Personalization, Predictive analysis, “Machine Learning” to make customer service agents superhuman, that en

SendPulse Al is the only scalable digital marketing platform for Email/SMS/PUSH with Artificial intelligence & predictive analysis, personalisation, enabling brands and business to better understand and communicate with their customers, combines them with third-party Big data for enriching personalization of the subscriber profiles.
SendPulse is a global startup, based in US & Europe, works in 100 countries, more than 25 billion emails sent a year and 100,000 business, focused on Europe, Asia, Northern and South America (absolute priority - BRICS, APAC and MINT countries) and used pre-launch product for English audience. In total SendPulse Al will be have 13 foreign language groups: Italian, French, German, Turkish, Simple Chinese, Indonesian, Korean, Japanese, Arabic, Spanish (LatAmerica), Brazilian Portuguese localization. Founded in Europe in 2014, SendPulse has offices in New York and San Francisco (US) and is rapidly expanding its presence abroad through resellers and partners.