Deskun vs Shipright

Deskun combines various customer communication channels inside Gmail.

Deskun is a multichannel helpdesk system inside Gmail. It is an extension for Google Chrome and Yandex.Browser. The service allows to combine different customer communication channels within a single interface:
- Live chat on your website
- Messengers: Facebook, WhatsApp, Twitter, Telegram, Viber, Skype, and Vk.com
- E-mail

Helping product teams quickly understand their users' needs across feedback channels

Shipright helps product organizations to bundle, organize and surface key insights from user feedback & research data. Away with siloed data, searching in different places, messy spreadsheets, and meetings to find out about true user problems and needs. With Shipright you'll make user-driven product decisions faster, more productive, and more transparent.