Parlor vs Similan Labs

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States

Content discovery for professionals

Similan Labs creates B-to-B mobile apps that help professionals easily find relevant news, information and resources that they commonly search for. Our first product, Legal Newsance, was designed specifically for legal professionals and law students. Curated by humans, Legal Newsance provides efficient access to current legal news, events, job openings and more on a single mobile app. 18 leading legal organizations are already posting job and event info to the app, and we look forward to adding more participants as we scale. Legal Newsance is free to download and use, and is available on iPhone, iPad and Android devices.