KoalaChat vs telbee

INTELLIGENT LIVE CHAT FOR EFFECTIVE CUSTOMER SUPPORT

KoalaChat was founded by a group of customer obsessed people and a cute koala to solve a huge sales and customer service challenge for small business owners and ecommerce entrepreneurs. Team KoalaChat is a tiny group of UX, Engineering, Product, and Marketing experts who are passionate about getting the customer experience right.

We are on a mission to create friendly live chat to engage your online customers and delight them with round-the-clock customer support. We want to make sure that you access every opportunity to get customer service bandwidth while focusing on growing your business. KoalaChat will give you an AI powered chat solution that learns on-the-go and adapts to the unique needs of your customers.

telbee adds voice messaging and workflow to websites, social media, email and more to grow sales, save time, reduce customer frustration and win fans

telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans.

Add customised voice recorders to your website, embedded on page or popups, and create standalone URLs you can link to from social media, podcasts, emails, QR codes and more. Your customers, visitors and community can speak their mind easily and naturally, then get on with their day - human communication, without the frustration!

Whether it’s sales questions, support needs, feedback, community interaction, testimonials or anything else where really hearing and relating matters, voice messaging makes it easy and convenient to listen to the people who matter most. Use the rich relationships and insights you build have more persuasive sales conversations, build your community, engage your advocates and more - all while saving time vs typing.

Listen to voice messages in a team inbox, or read them transcribed to text in 50+ languages, then assign to the right person to respond. Continue the conversation by voice message, including text, images and links too if helpful - or give the customer a call or email if better for them. telbee has loads of easy-to-use features to customise your voice channels to fit your usage cases and brand, and to speed up your voice workflow.

Show your customers you care, and consistently delight them with personal, human and authentic service that speaks to them. Then watch your revenue, relationships and reviews grow!

Location: London, United Kingdom