Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention
Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.
Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.
To Deliver Quality, Professional and Value-Added Services.
Unlike most other hosting providers, we own and maintain all of our hardware and network infrastructure. This gives us complete autonomy, allowing us to maintain maximum security and control over our network systems.
Location: Dubai, United Arab Emirates
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