CustomerSuccessBox vs TMetric

Outcome Driven Customer Success Platform for B2B SaaS

CustomerSuccessBox is an AI powered customer success platform for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success.

Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score. It enables success managers to deliver a consistent customer onboarding experience, improve retention, drive upsell and improve monthly recurring revenue (MRR) and lifetime value (LTV) for SaaS businesses.

CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent pending technology is built to handle ~ 2,200 events/second to monitor customer account health. CustomerSuccessBox is being used by global clients like Pipedrive, Raken, Locus, Headset and more.

Location: San Francisco, United States Of America

Time tracker & productivity app

TMetric is a reliable tool for freelancers, companies, and agencies; it's designed to help capture time, monitor the productivity and activity levels of any team member, set billable and costs rates, ensure payroll and easily create invoices, manage tasks, add projects, control their budgets and deadlines, ask for days off and supervise attendance. Moreover, the app can be integrated with 50+ popular systems for easier and more effective workflows.

Location: /, Czechia