Talkus vs UserExperior

Talkus is a simple and powerful customer success solution for Slack users

Talkus offers a complete customer success solution to engage and support customers. Talkus was founded in France in 2015. The company has offices in Paris, France and Princeton, NJ, USA.

Talkus helps SMB offer amazing customer experiences. This provides our clients with a strategic differentiator and a competitive advantage.

Talkus stands for more human engagements and personal conversations. With Talkus these can start on a live chat, a Twitter or Facebook message, continue on email or via text messages and even on the phone. The company is building the next generation of AI-powered bot to unclutter helpdesk, cut costs and drive efficiencies while delivering better, faster and more personal support in real-time.

User recordings, heatmaps, funnel drop analysis, and app analytics for mobile apps

UserExperior's qualitative analytics enable product, design and engineering teams get powerful insights into their app users experience. Understand your app users through session replay and heatmaps and deliver the best app experience for them.

Location: Mumbai, India