CustomerVox vs Whatfix

CustomerVox helps growth-focused Shopify stores provide a superior shopping experience through personalized & relevant communication for each individual customer, on every visit.

CustomerVox is a personalization engine for Shopify stores. We help craft and automate customer communication (popups, emails, and landing pages) with the goal to increase revenue for your online store. The best part is you don't need to be a designer or a coder to create your customer interactions.

We focus on understanding customers through a process we call a holistic customer experience or journey. Customer journey covers interacting and learning about a customer through their shopping experience and we cover the customer journey in full.

Location: San Francisco, United States

Whatfix Enteprise: Enhancing self-service capability of any web product

Whatfix helps business to simplify the online experience of users by eliminating confusions and doubts. Use Whatfix and enhance self service capability of your product.
Whatfix features:
1. Create walkthrough with just few clicks: No coding skills, no training needed and easy editing.
2. Get walkthrough into various formats w/o any additional effort - slideshows, articles, videos, widgets and scripts for in app help
3. Create walkthrough on third party Applications - whatfix works well with Google Apps, Salesforce, Netsuite and many more..
4. Single tools for your support, onboarding & training needs
5. Improve user engagement - use Whatfix walkthroughs and identify users pain points and eliminate them.

Want to Increase revenue, enhance customer support and innovate your training? Try Whatfix!