AlleyWatch vs Perspexi Labs

AlleyWatch is a global media, technology, and branding company with a focus on insights, analysis, resources, and news coverage with an objective point of view

AlleyWatch provides actionable information to its readership, and assists them in strategizing their business objectives.

AlleyWatch serves as a trusted resource and influential voice for millions in the entrepreneurial and venture community, the readership is comprised of venture capitalists, angel investors, entrepreneurs, accelerators, incubators, startup employees, thought leaders, event organizers, corporate executives, academics, city officials, PR/press and tech enthusiasts.

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.