Braango vs PhantoMinds UG

Unified Communication Platform Across Text and Voice

Braango is a next gen communication platform that helps businesses boost sales, enhance customer experience and thus increase customer retention. The integrated voice/text platform helps increase customer outreach and journey by giving customers and sales representatives option to connect and communicate via text, voice or both on the same central number.

With built-in features such as multi-location support, multi-department support, CRM integration, Lead Grabber Mode and Lead Assign Mode, businesses will always be connected 24×7 with their customers. Some advanced features such as Supervisor Mode (patent pending) and Regional Connect (patent pending) ensure that correct representative is addressing the needs of the customer with proper supervision in the background.

crowdsourcing, innovation, community, business services, platform

PhantoMinds is a Crowdsourcing and Open Innovation Provider for Digital Products, Services and Business Model Innovations.

PhantoMinds offer companies using their community or software/platform the possibility to develop ideas and innovation by using the perspective, expertise and knowledge from their community and/or within the company/client. PhantoMinds provide the necessary surrounding to make the process fun, fair and customer focused by using an own developed method and incentive scheme. They believe in the power of their community, customer centric approach and the success of Co-Creation.

PhantoMinds is an economic alternative for organizations to traditional consulting companies, agencies and offers a dialog with the client's customers and an access to a community with a great expertise and a high creative potential.