Gatitaa IT vs Perspexi Labs

Digital Marketing in Ghana | SEO Services in Ghana

Gatitaa's digital marketing services can bring the gold to your business. Our digitalized services are specific for using real images, creative content, bulk SMS communication, and understandable description along with the ISO certificates. We believe, search engine optimization services, excellent website designing and developing ideas, and the finest digital marketing strategies are three pillars of success amid cut-throat completion.

Location: Ghana, Africa

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.