Heedbook is a first online AI-based software for evaluating and boosting customer loyalty.
Analyzing results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. It works in the background mode, doesn't bother the customer and doesn't affect employee performance. Heedbook doesn't require additional equipment, you only need to have the Internet access and a webcam with a built-in microphone.
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Right now we're working on developing our application to make sure it becomes the best version possible, but to do so we need more test users to help us out, because who knows best if not the users, right? :) We want to give our users a beautiful user interface along with the mechanics that makes movie exploring fun and exciting.
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