NectarDesk vs Portfoleon

Nectar Desk - the best call center software solution

Nectar Desk - a complete call center software solution for your business
Tired of all the difficulty of switching between tools to manage your data? Are your call center agents wasting their time switching between call dashboards and the company CRM? With Nectar Desk, this problem is no more. We provide CRM integrations that allow agents to automatically update details in their CRM from their call dashboard.

In addition to the standard call center features such as IVRs, automated call distribution and ring groups, we have a slew of other fantastic features such as advanced agent analytics. This will allow you to look at the key metrics of your call center agents such as average handling time, missed call ratio and agent statuses. Use this information to manage your call center staffing and make your operation more efficient.

Lean PPM and roadmapping software

Portfoleon is a project portfolio management and product roadmapping cloud software. Portfoleon brings product roadmaps, resources, and strategy together to ensure alignment in the organization.

We are focused on creating a simple and easy-to-use interface, which requires minimal effort to keep things up to date. Portfoleon boards support copy-paste from spreadsheet software, drag-and-drop timelines, pivot tables, and other familiar tools. At the same time, Portfoleon has a powerful core that supports transaction history, analytical cubes, and integration API.

Location: Huldenberg, Belgium