Heedbook is a first online AI-based software for evaluating and boosting customer loyalty.
Analyzing results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. It works in the background mode, doesn't bother the customer and doesn't affect employee performance. Heedbook doesn't require additional equipment, you only need to have the Internet access and a webcam with a built-in microphone.
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We are committed to improve the quality of the work of our customers, offering a solution to be more productive and optimize their working hours. Time is a scarce resource, our mission is to help our customers to do not waste any of their working hours slots.
Location: Tallinn , Estonia
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