Perspexi Labs vs TMetric

Real-time customer satisfaction data via text messages to boost online reviews and improve customer retention

Perspexi Labs has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.

Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.

Time tracker & productivity app

TMetric is a reliable tool for freelancers, companies, and agencies; it's designed to help capture time, monitor the productivity and activity levels of any team member, set billable and costs rates, ensure payroll and easily create invoices, manage tasks, add projects, control their budgets and deadlines, ask for days off and supervise attendance. Moreover, the app can be integrated with 50+ popular systems for easier and more effective workflows.

Location: /, Czechia