Parlor vs Squadsy

All-in-One Feedback Management System designed for teams who care about their users.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users. We do this in three ways:
1. Collect & Organize Feedback: Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
2. Validate & Prioritize Feedback: Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
3. Communicate & Educate your users: Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests

Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, you can streamline your tools, simplify your workflow, and unite your teams around your users' needs.

Location: Boston, United States

Make your employee onboarding effective and delightful

Plan holistic on boarding journeys for your new hires based on their specific roles by automating on-boarding from the time you give an offer letter till the time your new hire is successfully ramped up through the right combination of meetings, emails and milestones.

Help your new hire get comfortable at their role by setting the right milestones over weeks giving them access to the right knowledge and information.

Track the progress of your new hires to get a global operational view of all your new hire cohorts to assign journeys and track progress.

Location: Portland, United States